Privacy Policy

Information We Collect

When you use our website, contact us, or submit a travel enquiry, we may collect information that you choose to provide, including:

• Contact information: Name, phone number, email address, and message.
• Travel information: Pickup and drop-off locations, travel dates, preferred vehicle, itinerary, and other trip details.
• Communication records: Information you share through enquiry forms, email, phone, or WhatsApp.
• Technical information: Certain technical information, such as IP address, browser details, and website usage data, may be processed by security tools or other technologies.

Please avoid submitting sensitive personal information unless it is necessary for your travel enquiry.

How We Use Your Information

We may use your information to:

• Respond to enquiries and provide travel assistance.
• Prepare quotations, itineraries, and vehicle recommendations.
• Coordinate requested travel arrangements.
• Communicate about enquiries and confirmed bookings.
• Prevent spam, fraudulent submissions, and website misuse.
• Maintain business records, improve our services, and comply with applicable laws.

Enquiry Forms and Information Storage

Information submitted through our Contact and Journey Enquiry forms may be stored in our website's WordPress database and used to respond to your request. Enquiry notifications may also be sent to our designated email address.

We take reasonable steps to protect this information against unauthorised access, disclosure, alteration, or loss. However, no online system can be guaranteed to be completely secure.

Cookies and Google reCAPTCHA

Our website may use cookies or similar technologies for functionality, security, and performance.

We use Google reCAPTCHA to help protect our enquiry forms against spam and automated abuse. Google may process technical information about your interaction with the website, subject to its applicable policies.

Learn more: Google Privacy Policy and Google Terms of Service .

Sharing of Information

We do not sell your personal information. We may share information when reasonably necessary with service providers who help operate our website or fulfil your requested travel arrangements, or where disclosure is required by applicable law.

We aim to limit information sharing to what is reasonably necessary for the relevant purpose.

Data Retention

We retain enquiry and communication records for as long as reasonably necessary to respond to requests, manage services, maintain business records, resolve disputes, and meet legal obligations.

Retention periods may vary. Information that is no longer required should be securely deleted or anonymised where reasonably practicable.

Your Privacy Choices

Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information you have provided.

We may need to retain certain information where required by law or reasonably necessary to establish, exercise, or defend legal claims.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites. Please review their privacy policies before providing information.

Children's Privacy

If you are a parent or legal guardian and believe a child has provided personal information inappropriately, please contact us so that we can review the matter.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, website practices, or legal requirements. The revised version will be published on this page with an updated date.